The Fidelity Mobile App is providing customers with a convenient way to manage everyday financial transactions, including money transfers, bill payments, airtime purchases and account enquiries, without necessarily visiting a bank branch.

The digital platform brings multiple banking services together, helping customers save time and manage financial responsibilities while attending to work, business and family commitments.

For business owners, the app offers a way to pay suppliers without leaving their shops, while employees and families can handle routine financial transactions without spending additional time travelling to banking halls.

Customers can also review recent transactions, check account balances and initiate debit card requests, subject to applicable eligibility requirements and the bank's terms.

Beyond routine banking, the app provides access to the Pan African Payment and Settlement System (PAPSS) for eligible customers, enabling supported cross border payments initiated in Naira, with beneficiaries receiving the applicable local currency.

The service can facilitate qualifying business payments and family support across available African payment corridors, subject to applicable requirements and charges.

However, customers are advised to prioritise security by protecting their login credentials, keeping personal identification numbers and one time passwords confidential, and verifying beneficiary details before authorising transfers.

Regular account monitoring and prompt reporting of suspicious transactions are also essential to safe digital banking.

While physical branches and other banking channels remain important for specialised services, mobile banking offers customers greater flexibility in completing routine transactions.

The Fidelity Mobile App therefore provides another option for customers seeking convenient access to banking services, helping them manage their finances while making more time for other daily responsibilities.